Where do you ship to?
We ship worldwide! No matter where you are located, we strive to deliver our wellness products right to your doorstep.
How long does it take to process and deliver orders?
Order processing usually takes between 1 to 7 days. Once your order is shipped, delivery times typically range from 1 to 2 weeks, depending on your location and our partner carriers' delivery schedules.
How can I track my order?
As soon as your order is placed, we will send you an email with the estimated delivery time and a tracking number. You can use this tracking number to monitor your package's journey until it reaches you.
What are the shipping costs?
Shipping costs are calculated during the checkout process based on your delivery address and the weight of your order. We aim to offer competitive shipping rates without compromising on the quality of service.
Do you offer international returns?
Yes, we accept international returns. Please refer to our "Returns & Refunds" policy on how to initiate a return and learn more about our terms and conditions.
What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, payment on delivery and PayPal. Rest assured, all transactions are secured with the latest encryption technology to protect your sensitive information.
Do you offer gift wrapping services?
Absolutely! We offer gift wrapping options for most of our products. You can select this option during the checkout process to add a special touch to your gift.
Can I change or cancel my order after it's been placed?
If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but keep in mind that once an order is shipped, it may not be possible to make changes. In the case of
How can I reach your customer support team?
You can reach our customer support team via email at vitaflow@dropmeistr.co or through our "Contact Us" page on the website. We are available to assist you with any questions, concerns, or feedback you may have.
We hope this FAQ section has been helpful in addressing some of your queries. If you have any more questions, please don't hesitate to get in touch. Thank you for choosing us as your wellness provider, and we look forward to serving you!
